- Shipping & Returns
Shipping & Returns
Shipping Methods and Rates
We process orders within 1 business day Monday through Friday, any order received before 1 PM Pacific time will be sent out the same day. To estimate when your order will arrive, add 0 business days for orders placed before 1 PM Pacific time and 1 business day for orders placed after 1 PM Pacific time Monday through Friday to the selected shipping method. For example, if you place your order after 1 PM Pacific time Monday through Friday and select Priority Mail (2-3 business days), you can expect delivery within 3-4 business days.
Returns and Exchanges
We have a 60 Day Return Policy. Returns and exchanges are accepted on unopened product in "as new" condition only. Opened product may not be returned or exchanged. Products must arrive back at our facility in "as new" condition within 60 days of purchase. Package the return shipment carefully and be sure to get a tracking number as we are not responsible for lost packages in transit.
Please contact us at 702-967-0755 or at firstname.lastname@example.org to request an RMA# for your return. Once you receive your RMA#, you will want to include that in a note in your return and send it back to our Las Vegas warehouse. Once the package arrives at our facility, we will unpack it, check it for condition, and if it is undamaged and in "as new" condition, we will then process your return request. Initial shipping costs are not refundable.
Refunds may take up to 60 days to post back to the account used for purchase.
For questions, please contact us:
Discovery Naturals Customer Service
Monday - Friday 6am - 4pm Pacific Time
Closed Saturday, Sunday and most National Holidays
Methods of Ordering
Order online 24 hours a day 7 days a week.
Order by phone at 702-967-0755 from 5AM-4PM (PST) Monday-Friday.
Methods of Payment
DiscoveryNaturals.com accepts payment by Visa, MasterCard, Discover, American Express, and PayPal only.
Place an Order
From our home page, you will be able to browse through the product categories, or search for a product by product name, product number, or description by entering your search terms in the search box located at the top of the site.
Either method will retrieve a list of products and their prices. To view a more detailed description of the product as well as other details, simply click the product picture or the product name.
Once you have decided which product you would like to purchase, click on the Add To Cart button. This will add that product to your shopping cart where you can select the quantity to purchase. You can navigate back to the site via the product categories or the search box to add additional items to the shopping cart. Once you are ready to check out, proceed to your shopping cart and complete the checkout process started by clicking the Secure Checkout button or Checkout with PayPal button.